FREQUENTLY ASKED QUESTIONS:
How much does Y Wellness 24/7 cost?
Y Wellness 24/7 is INCLUDED with Waynesboro Area YMCA adult and family membership categories. To create your account, please click here, complete the information, and a Y staff member will email you.
I am having trouble navigating the platform, help!
Please contact firstname.lastname@example.org to ask questions about platform navigation. For Y specific questions, like programming suggestions, contact Ashlea Grezlak, our virtual platform staff ambassador with questions.
I do not see my favorite instructor on the virtual platform, how come?
Some instructors, for personal reasons, selected to not audition and/or participate in this new virtual journey. All of our instructors are highly qualified, caring and motivating professionals and we are so grateful for their presence at our Y. If you do not see your favorite instructor on the virtual platform, please contact Ashlea Grezlak, and she will be more than happy to recommend instructors to fit your needs.
Can I see the virtual platform on my television?
There are a few ways to connect to your TV from a mobile device. You can use a wired connection (more information here). Or depending on your device, you can also stream classes directly to a smart TV.
Apple iOS devices can cast to Chromecast enabled devices and have the ability to use Apple’s native Screen Mirror feature.
Android app versions higher than 4.3.6 are able to cast to the following devices:
- Fire TV Stick
Due to the variety of devices and operating systems we recommend consulting the help documents or website associated with your specific mobile device and/or smart TV.
What if my teen with a teen membership wants to participate in the new virtual platform?
Youth and teens can have access to our virtual platform through a family membership. Please contact your branch if you wish to upgrade your membership!
I have an insurance membership (ex: Silver Sneakers, Silver and Fit, Tivity, Renew Active) and love your online classes. Can I access your new virtual platform?
Yes, we are pleased to announce that we are now able to track your workouts, which now qualifies these types of membership for use of the Y Wellness 24/7.
Stay connected with your fellow fitness fanatics via our Waynesboro YMCA Group Fitness Facebook group