12/14/2020 Update: To our loyal members,
In compliance with the mandated closure order from the state of Pennsylvania, we closed our facility on Friday, December 11th at 6pm, for all indoor fitness, pool and program use. This temporary closure will continue through Monday, January 4, 2021. We are preparing to re-open our membership branches at that time.
First and foremost, we want to thank you for supporting our Y and our staff who proudly serve you every day. Your continued membership and program enrollment means we can continue to be here supporting you, your neighbor, and your community through our Operation Compassion community initiative. Without your continued support we would not be able to continue serving our members and our community. THANK YOU FOR STICKING WITH US!
What is Operation Compassion? This is the work our team does while not able to welcome members into the facility. It’s important to stay connected with our members while they are staying home. Operation Compassion includes wellness calls, virtual classes, online youth engagement and of course child care programs for those working through the pandemic. Our Y also recognizes that our neighbors and partner organizations are struggling so we feel called to support them. Our Operation Compassion team reaches beyond our walls to serve at the food bank, churches, and essential and local businesses in any way we can. This is the work your continued membership fee and generous donations allow us to continue despite our closed facility. THANK YOU… YOUR SUPPORT DIRECTLY IMPACTS OUR COMMUNITY!
I believe that following our core values and acting responsibly guides us to comply with this new state order, but it also compels us to stay connected with you. We recognize there are many questions you may have and we will be releasing updates and further details in the coming days. Below outlines a few of the immediate and frequent questions from our members. Additional questions can be directed to firstname.lastname@example.org :
- Our licensed Genesis Learning Center and School Aged Before/ After Care programs will continue to operate, providing these important services for our working families. **In the event that our school districts shift to a virtual platform, our team will be in contact. We are prepared to serve your family if/when a full day care program is needed.
- While our physical buildings may be closed, members will find our live and on-demand fitness and youth programs, offered exclusively for our members, online via our website, Facebook and YouTube. A detailed schedule will be release shortly
- For members participating in programs that have been interrupted by this closure, you will be contacted directly regarding credits and/ or make up sessions.
Members who pay their monthly membership fee via autopayment will continue to draft unless they actively request to hold/cancel their membership via email to email@example.com . Please note these requests cannot be made retroactively and must be done during the time of closure. As in the spring, any membership due that is paid during a state mandated closure is considered a donation to our Operation Compassion initiative. Proper documentation of this contribution will be sent to members after the holiday and can be used when completing your 2020 tax returns.
As a THANK YOU for #STICKINGWITHUS be sure to keep an eye on your mailbox for a special gift from our Y family to yours! We may not be together now, but we are already looking forward to seeing you all back at the Y in 2021!!!
These policies could change at any time as more information is received from the State of Pennsylvania. Please continue to check our website for changes and additional information. Please also keep your eye out for continued communications to our members for important updates.
Have a question or need assistance?
Branch telephones will be answered during business hours, Monday-Friday. You can also request assistance outside of normal business hours by contacting our Membership team at Service@waynesboroymca.org
Waynesboro Area YMCA